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Privacy Policy

At http://www.qualtexuk.com, our primary focus is maximising our devotion to the best customer service possible. Our website follows that very focus, to make your shopping as easy and personal as possible.

To achieve this, we may need some personal information from you, but it's important you feel confident and secure. This privacy summary explains when we might ask you for information, how we'll use it, and all of the security measures we have in place.

When shopping online, there are a few signs to let you know you're shopping on a site that's secure.

You'll see the VeriSign Trust Seal on our site. This means that VeriSign have verified our identity and confirmed our site passes a daily malware scan. Look out also for:

* a closed padlock and https in the URL

* a https certificate in the browser bar

This means a VeriSign SSL certificate secures us.

We are registered with the Trust Pilot programme, which only certifies online retailers that trade in a decent, honest, truthful and fair manner. Our practices are constantly reviewed to ensure we keep this score as high as possible.

We only take orders through web browsers that allow communication through Secure Socket Layer (SSL) technology. That's Chrome, Firefox, Safari or Internet Explorer version 3.0 or above. There's no way you can order through an unsecured connection.

Our site uses SSL encryption technology, the most advanced security software currently available for online transactions, to keep the information you give us secure.

For extra security, you'll see our checkout uses Sagepay payment gateway, which safeguards you from unauthorised use of your cards. Once you've registered and created a password with your card issuer, you'll be prompted to provide this each time you check out.

  • Information we store & collect

We collect information from you when, you register on our site, fill out a form, subscribe to our mailing list or place an order on our site.

The information we collect via this website may include any personal details you type in and submit, such as your name, address and email address. Your IP address which is logged by our web server and other data which allows us to recognise you and your preferences on our site. This data is collected by cookies which saves re-entering information on each visit to the site. A cookie is a small piece of data stored on your computer by the web browser and contains details shopping cart contents and your user settings.

  • How we use that information

Any personal information we collect from you will be used in one of the ways detailed below in accordance with the Data Protection Act 1998 and other applicable laws.

  • to process your transactions and delivering the purchased product.
  • to personalise your experience and better to individual needs.
  • to comply with legal requirements.
  • to send promotional emails regarding our products and services. The email address you provide will only be used for order processing unless you have opted in to our mailing list.
  • Protecting your information

We implement a variety of security measures to protect your personal details when you place an order or access your personal information.

After a transaction we do not store your payment details on our server.

  • Information and outside parties

We do not disclose by means of selling or trading your information to outside parties. This does not include trusted third parties who assist in the running of the website so long as these parties agree to keep this information confidential. We may also release your information to comply with the law, enforce and protect site policies and others rights. Non personal identifiable visitor information may be provided to parties for marketing and other purposes.

  • Do we use Cookies

We do use cookies to save and process items in your shopping basket, understand and save your preferences for future visits and to compile data about site visits.

  • Changes to our privacy policy

We decide to change our privacy policy; we will list those changes on this page.

  • Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below.

enquiries@qualtexuk.com